Last updated: 20 July 2025

Welcome to the website of Luna & Grace, operated by THE ELEMENT GROUP, a company registered in Ireland. By accessing our website and placing an order, you agree to the following terms and conditions, compliant with Irish and EU consumer legislation.

Company Details

• Business Name: THE ELEMENT GROUP

• Trading As: Luna & Grace

• Registered in: Republic of Ireland

• Company Registration Number: 747537

• Registered Address: EAST ONE, Marian Park, Ballyheigue

• Contact: hello@lunagrace.ie  |  +353 (0)83 391 3539

Products & Availability

• All products listed are subject to availability.

• Due to the handcrafted nature of many items, variations may occur.

• We reserve the right to update or withdraw products at any time.

Pricing & Payment

• All prices are in Euro (€) and include VAT at the applicable rate.

• Payment is required at checkout via accepted methods (e.g., cash, credit/debit card, PayPal).

• Promotional offers are subject to terms and expiration dates.

Shipping & Delivery

• We deliver across worldwide.

• Delivery times are estimates and not guaranteed.

• You will be notified if there are any delays.

• We are not liable for customs fees outside the Republic of Ireland.

Returns & Refunds

In line with EU consumer protection law:

• You have the right to cancel your order within 14 calendar days from the date of receipt.

• Items must be returned in their original condition and packaging.

• Refunds will be processed within 14 days of receiving your return, in the original condition & packaging.

• Exclusions: Custom, bespoke, or perishable items may not be eligible for return.

To initiate a return, contact us at [insert email] and we'll guide you through the process.

Privacy & Data Protection

• Your data is managed in compliance with the General Data Protection Regulation (GDPR).

• We do not share personal data with third parties without consent.

• Refer to our Privacy Policy for full details.

Newsletter Sign-Up

• By subscribing, you consent to receive emails from Luna & Grace.

• You can unsubscribe at any time using the link in our emails.

Copyright & Intellectual Property

All content, imagery, and branding on our website are the property of THE ELEMENT GROUP and protected under Irish copyright law. Reproduction or distribution without written consent is prohibited.

Limitation of Liability

• Our liability is limited to the price paid for the item.

• We are not responsible for indirect losses or consequential damages.

• This does not affect your statutory rights as a consumer under Irish law.

Governing Law

These terms are governed by the laws of Ireland. Any disputes will be subject to the exclusive jurisdiction of the Irish courts.

Contact Us

If you have questions regarding these terms, please contact us at:
hello@lunagrace.ie
+353 (0)83 391 3539